NetProx™  can provide services to enhance your current IT staff without the burden of finding qualified candidates, hiring them  providing full benefits and then training them. You can take advantage of our Enhancement Services to round out your IT department without the associated hassles.

Desktop Support

 

NetProx™ can provide help desk or desktop support to your on-site and remote users. Our support specialists can help with common user problems such as virus or spyware issues, operating system issues, printing difficulties, remote or email access issues or address any problem that arises.

Strategic IT Planning

 

NetProx™  can help you see the “forest for the trees” and devise a strategic IT plan that can help you gain a competitive edge, introduce products and services faster, be more productive or gain efficiencies. Organizations, especially private or venture backed businesses, have little time to focus on longer term, strategic IT plans. Ensuring day-to-day operations and having a smooth running infrastructure takes up all your available time.

Implementing Key Technologies

 

NetProx™  has extensive experience implementing key technologies that provide the foundation for running businesses. We have extensive private or venture backed business experience with technical staff members, so there's not much we haven't seen or implemented. We can also help your company investigate new and emerging technologies to see if they will provide a real business benefit.

Staff Augmentation

 

NetProx™  can augment your staff with qualified support specialists, systems engineers and solutions architects. Whether it's for on-going desktop support, manpower for projects or simply filling in for a vacationing IT manager, NetProx™  can help.

 

 

 

A Full Range of IT Services, Customized to Meet the Needs of Your Business

Cloud 1 Solutions offers a full range of IT services, customized to your needs, at an affordable price. From day-to-day troubleshooting to strategic long term planning, we have you all covered. We can be your IT department or supplement your already existing IT staff.

Cloud 1 Solutions Care - Premium Coverage for Complete Network Management and Computer Support

 

Cloud 1 Solutions Care is designed to meet the needs of your on-going IT management and support needs. We can be your professional IT department and fill the role of IT Manager, desktop support specialist, strategic planning advisor and project implementer. This is done through our team approach where instead of relying on the capabilities of one person, you get an entire team of people to fulfill the various roles and a dedicated relationship manager.

 

The service includes the following elements that help keep your computers, servers, network and computers, secure, safe and available, so

you can focus on your work and not on IT.

 

• Proactive, preventative maintenance of desktops and servers done on-site and remotely

• Managed email protection – spam, virus, and phishing filtering

• 24 x 7 remote monitoring of key network elements

• Procurement services – recommend, buy, finance/lease hardware, software or other technology product

• Off-site desktop and server back up

• Client Portal – one stop secure web site as your mission control of your All Covered partnership

• Technology Business Planning and Reviews

Enhancement Services - Round Out Your IT Department With On-Demand Experts

For businesses that have IT staff, All Covered can help you fill gaps in skill set of your existing employees. You can bring on experts in areas where your team is less familiar without having to add full-time staff or the costs of benefits. Utilize All Covered's Enhancement Services to help you with:

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NetProx™  has years of experience helping clients build strategic IT plans. For many companies, sitting down with the key decision makers and agreeing on priorities can be one of most difficult tasks because of competing objectives and tight budgets. As with any kind of strategic plan, you need to consider where the organization will be several years out and imagine what it will take to get there.

 

NetProx™ can provide you with an IT plan that spans two-three years. We will sit down with you to understand your business objectives, your departmental inner workings, the current state of your network infrastructure, the competitive landscape and your goals as a company. Once the plan is devised, it must be reviewed every six months to ensure that it is still aligned with the company goals. Reviewing the plan is just as important as executing against it and making course corrections should be a given in any strategic IT plan. For most businesses, handling day-to-day computer and network issues is more than enough to handle. Can I receive email from my clients and vendors? Is the order entry system working so I can track that status of orders? Are my remote or traveling workers able to access information anytime, anywhere? You may have the desktop and server maintenance under control, but what about new initiatives or business opportunities that require an infrastructure upgrade? What if the VP of Sales asked you to investigate a new software application? Are you able to focus on longer term IT plans that go beyond the monthly or quarterly issues you face?

Technology advances at a rapid pace and taking advantage of the latest technologies can provide your organization with a competitive advantage, better efficiencies, better productivity and ultimately lower costs. However, it's important to make the right technology choices and that requires a combination of experience and expertise from having done it before successfully.

 

NetProx™ can help to devise a strategic IT plan for your business and recommend the most appropriate solutions. Our Procurement Services help you find and purchase products at competitive prices or we can help you with finance and leasing options. Lastly, we can help you implement solutions and execute your IT strategy.